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SMART / SMARTER is a mnemonic used in project management at the project objective setting stage. It is a way of evaluating the objectives or goals for an individual project. The term is also in common usage in performance management, whereby goals and targets set for employees must fulfill the criteria.

The first known uses of the term occur in the November 1981 issue of Management Review by George Doran, Arthur Miller, and James Cunningham. [1]

In recent years the terms 'SMART' (see below) and, less commonly, 'DUMB' (doable, understandable, manageable & beneficial) [2] have been used beyond the original context of project management.

[edit] Terms behind the letters

There is no clear consensus about precisely what the five + two keywords mean, or even what they are in any given situation. Typically accepted values are:

Letter Major Term Minor Terms
S Specific Significant[3], Stretching, Simple
M Measurable Meaningful[3], Motivational[3], Manageable
A Attainable[4] Appropriate, Achievable, Agreed[5][6], Assignable [7], Actionable, Action-oriented[3], Ambitious[8]
R Relevant Realistic[7], Results/Results-focused/Results-oriented[4], Resourced[9], Rewarding[3]
T Time-bound Time framed, Timed, Time-based, Timeboxed, Timely[4][6], Time-Specific, Timetabled, Time limited, Trackable, Tangible
E Evaluate Excitable, Ethical
R Reevaluate Rewarded, Reassess, Revisit

Choosing certain combinations of these labels can cause duplication; such as selecting Attainable and Realistic; or can cause significant overlapping as in combining Measurable and Results; Appropriate and Relevant etc. Agreed is often used in management situations where buy-in from stakeholders is desirable (eg appraisal situations).

[edit] References

  1. ^ Doran, George T. "There's a S.M.A.R.T. way to write managements's goals and objectives." and Miller, Arthur F. & Cunningham, James A "How to avoid costly job mismatches" Management Review, Nov 1981, Volume 70 Issue 11.
  2. ^ [|Roger Bauer]. "SMART Goals are out DUMB Goals are in". /www.evancarmichael.com. Evan Carol Michael. http://www.evancarmichael.com/Marketing/1160/SMART-Goals-are-out-DUMB-Goals-are-in.html. Retrieved 17 September 2009. 
  3. ^ a b c d e Project Smart SMART Goals
  4. ^ a b c ACRL - Writing Measurable Objectives
  5. ^ Ten Steps to SMART objectives.cdr
  6. ^ a b SMART Objectives
  7. ^ a b IT Project Management 4th Edition - Thompson Course Tech. - Kathy Schwalbe
  8. ^ Wiktionary
  9. ^ Favell, I. (2004) – The Competency Toolkit. Fenman, Ely, Cambs.

[edit] See also




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