Interlibrary loan Information & Interlibrary loan Links at HealthHaven.com

Interlibrary loan (abbreviated ILL, and sometimes called interloan, document delivery, or document supply etc.) is a service whereby a user of one library can borrow books or receive photocopies of documents that are owned by another library. The user makes a request with their local library, which, acting as an intermediary, identifies owners of the desired item, places the request, receives the item, makes it available to the user, and arranges for its return. Although books and journal articles are the most frequently requested items, some libraries will lend audio recordings, video recordings, maps, sheet music, and microforms of all kinds. In many cases, nominal fees accompany interlibrary loan services.

The term document delivery may also be used for a related service, namely the supply of journal articles and other copies on a personalized basis, whether these come from other libraries or direct from publishers. The end user is usually responsible for any fees, such as costs for postage or photocopying. Commercial document delivery services will borrow on behalf of any customer willing to pay their rates.

[edit] How interlibrary loan works

Interlibrary loan, or resource sharing, has two operations: borrowing and lending.

A borrowing library sends an owning library a request to borrow, photocopy, or scan materials needed by their patron.
The owning library fills the request by sending materials to the borrowing library or supplies a reason why it cannot fill the request.
If the item is sent, the borrowing library notifies the patron when the item arrives.

Interlibrary loan and resource sharing have a variety of systems and workflows, often based on the scale of service, regional networks, and library systems. Processes are automated by computer systems such as VDX based on ISO ILL standards 10161 and 10160.

Loan requests between branch libraries in the same local library system are usually filled promptly, while loan requests between library systems may take weeks to complete. However, if an item is rare, fragile, or exceptionally valuable, the owning library is under no obligation to release it for interlibrary loan. Some collections and volumes, especially bound journals and one-of-a-kind manuscripts, are non-circulating, meaning that they may not be borrowed. Books may be delivered by mail or courier service. Photocopies may be faxed or scanned and delivered electronically. Urgent requests are placed if the item is needed right away, sometimes for additional fees. Public libraries do not usually offer urgent service.

[edit] History

Traditionally, library users discovered potentially useful titles from book advertisements, through word-of-mouth from a friend or an authority on the subject, consulting the bibliographies found at the back of books or published as a separate works, or a printed union catalog of all the books in a group of libraries such as NUCMC. Librarians then filled out on a standardized form (i.e. an ALA Interlibrary Loan Request Form 2002) and sent it by postal mail to a library that owned a copy. This procedure is still used by the few libraries that are not members of an electronic interlibrary loan network. Since the mid-1980s, searching for books located at other libraries has become easier, as many libraries have enabled their users to search their online catalogs at the library or over the Internet. Today everyone can freely use WorldCat.org [1] to identify needed items that are not owned by their local libraries.

[edit] Resource sharing networks

Libraries have established voluntary associations, often on a regional basis, to provide an online union catalog of all the items held by all member libraries. Whenever a library adds a new title to its catalog, a copy of the record is also added to the union list. This allows librarians to quickly determine which other libraries hold an item. Software then facilitates the request and supply tasks. In the U.S., OCLC (Online Computer Library Center) is used by public and academic libraries. Formerly, another network RLIN (Research Libraries Information Network) was used primarily by academic libraries but merged with OCLC on October 1, 2007. Australia and New Zealand use Libraries Australia and Te Puna respectively, the national bibliographic networks of those countries.

Online requests are usually submitted via WorldCat [2] or FirstSearch [3] in the United States. Libraries without access to either can participate in interlibrary loan by submitting requests by postal mail, fax, email, or telephone. These are referred to as manual requests. Manual requests can be submitted in the United States by using an ALA (American Library Association) Interlibrary Loan Form [4] (download).

Some libraries establish reciprocal arrangements with each other in order to supply loans and copies for free. Examples of such arrangements in the United States include LVIS (Libraries Very Interested in Sharing)[5], Amigos [6], MAALL (Mid-America Association of Law Libraries) [7], Bibliographic Center for Research [8], and the Greater Western Library Alliance [9] (formerly the Big 12 Plus Library Consortium). Sometimes these arrangements include other services such as the Trans-Amigos Express (TAE) courier services which will ship and deliver items to Amigos members on the TAE route [10]. Individual libraries can agree to reciprocal arrangements between each other.

[edit] Useful information for interlibrary loan users

Interlibrary loan policies vary from country to country and library to library.

New releases or high-demand titles (such as Harry Potter or the Da Vinci Code) are not always immediately available through ILL because most libraries need to satisfy local demand first. Similar limitations apply to textbooks.

The patron requesting the item does not need to identify a library who owns it. Librarians offer this as a service for their patrons. For those who enjoy searching, however, the WorldCat website is the best place to look for items not owned by your local library. Many libraries have an online order form for interlibrary loan requests.

If an item is not available from libraries in your own country, it is possible, although sometimes difficult, to get it from another country. Neighboring countries should be tapped first for faster turnaround time. Insurance and shipping charges may be an issue. Check with your local interlibrary loan staff regarding questions on these charges and whether any costs will be passed on to you.

A rare book may be hard to obtain, but some libraries are willing to lend books that may be considered rare in other places. Rare items are almost always restricted to on-site use, meaning that the patron must use the book on library premises and will not be allowed to take it home. The alternatives are to look for a reprint or newer edition, search for the item at full-text or digitized book websites such as the Gutenberg Project or Google Books, and if necessary, pay to have a microfilm copy made.

Journals are not usually lent; rather, a photocopy is made of the needed article. Some sources charge a copyright fee, which may be anywhere from $3 to $35 and sometimes higher. Policies vary about whether these fees are passed on to the patron.

[edit] Further reading

Boucher, Virginia. Interlibrary Loan Practices Handbook, 2nd Edition; American Library Association, Chicago and London, 1997
Journal of Library Administration; Volume 23, Numbers 1/2, 1996

The leading journals in the field of interlibrary loan are:

Journal of Interlibrary Loan, Document Delivery and Electronic Reserve, Haworth Press. (Earlier title: Journal of Interlibrary Loan, Document Delivery & Information Supply).
Interlending and Document Supply
Journal of Access Services

[edit] External links