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Frontier Communications Corporation was formerly known as Citizens Communications Corporation. Company stockholders approved changing the name at the annual meeting on May 15, 2008. The name change became effective on July 31, 2008, and the company's stock symbol on the New York Stock Exchange became "FTR".[2][3] Frontier Communications is one of the nation's largest rural local exchange carriers and offers local and long-distance telephone service, broadband Internet, digital television service, and computer technical support to residential and business customers in 24 states in the U.S. [edit] HistoryCitizens Communications acquired the Frontier name and local exchange properties from Bermuda-based Global Crossing in 2001. Global Crossing acquired Frontier in 1999 after a bidding war with Qwest for Frontier's nationwide fiber optic network that Rochester Telephone Company built throughout the 1990s before changing their name to Frontier Communications in 1995. In 2006, Citizens announced 14 call centers across the country would be consolidated to two or three "core" call centers. The call center in the town of Henrietta, New York, a suburb of Rochester, was among those consolidated. The majority of incoming calls are taken at three call centers located in Minnesota, Florida[4], and Pennsylvania. Frontier Telephone of Rochester, Inc., settled a lawsuit with the office of the New York State Attorney General in 2006. The complaints were made because Frontier promoted "free" months of DSL, while at the same time requiring consumers to pay for telephone service. Concerns were raised about the deliberate misleading of consumers during advertising. Frontier and associated affiliates resolved the case by agreeing, among other actions, to pay $80,000 in civil penalties[5][6]. In May 2009, Frontier announced they had signed an $8.6 billion dollar agreement with Verizon Communications to divest and acquire Verizon's 4.8 million landlines leased to residential and small business customers.[7] Frontier will acquire all wireline assets in Arizona, Idaho, Illinois, Indiana, Michigan, Nevada, North Carolina, Ohio, Oregon, South Carolina, Washington, West Virginia and Wisconsin. Also they will acquire several of Verizon's exchanges in California, including those bordering Arizona, Nevada, and Oregon. The deal is still subject to regulatory approval from the government and state PSCs.[8] [edit] References
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