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e-Patients (also known as Internet Patient, or Internet-savvy Patient) are health consumers who use the Internet to gather information about a medical condition of particular interest to them. The term encompasses both those who seek online guidance for their own ailments and the friends and family members (e-Caregivers) who go online on their behalf. e-Patients report two effects of their online health research: "better health information and services, and different (but not always better) relationships with their doctors."[citation needed]

e-patients are increasingly active in their care and are demonstrating the power of the Participatory Medicine or Health 2.0 / Medicine 2.0[1]. model of care. They are equipped, enabled, empowered, engaged, equals, emancipated and experts.[citation needed]

  • Equipped with the skills to manage their own condition.
  • Enabled to make choices about self-care and those choices are respected.
  • Empowered
  • Engaged patients are engaged in their own care
  • Equals in their partnerships with the various physicians involved in their care
  • Emancipated
  • Expert patients can improve their self-rated health status, cope better with fatigue and other generic features of chronic disease such as role limitation, and reduce disability and their dependence on hospital care.[citation needed]

Based on the current state of knowledge on the impact of e-Patients on the healthcare system and the quality of care received:

  • A growing number of people say the internet has played a crucial or important role as they helped another person cope with a major illness.[2][3]
  • Since the advent of the Internet, many clinicians have underestimated the benefits and overestimated the risks of online health resources for patients.[4][5][6]
  • Medical online support groups have become an important healthcare resource.[citation needed]
  • The net friendliness of clinicians and provider organizations—as rated by the e-patients they serve—is becoming an important new aspect of healthcare quality.[citation needed]
  • This is one the most important cultural medical revolution of the past century, mediated and driven by technology.[citation needed]
  • The impact of the e-Patient cannot be fully understood and appreciated in the context of pre-internet medical constructs.[citation needed] Research must combine expertise from specialties that are not used to work together.

The proportion of e-Patients in selected patient populations seem to be highest in the US and Canada.[citation needed] European countries seem to lag.[citation needed]

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